Mr Q – Support

Mr Q Casino Support Contacts for UK Players

Mr Q Casino is all about a “no nonsense” approach to gaming, and we believe getting help should be just as straightforward. Whether you have a query about our no-wagering spins, need help with verification, or just want to chat, our team is ready to ensure your experience remains shockingly good.

Live Chat Support

For the fastest response, our Live Chat is the way to go. You can speak directly to a member of our Player Experience team 7 days a week. We are real humans (no robots here!) ready to walk you through whatever you need. You can find the chat icon on our website. We are available every day from 09:00 to 21:00.

E-mail Support

Got documents to verify, screenshots to send, or a more detailed query? Email is your best bet. Drop us a line, and we’ll investigate the issue thoroughly. This is perfect for non-urgent queries or when you need to provide proof of payment or ID. Just email us at [email protected]. We aim to reply to all queries within 24 hours.

Help Centre & FAQs

Before you reach out, why not check our Help Centre? It is packed with answers so you can find solutions without waiting around. Whether you are looking for info on “Superfast Withdrawals,” how to clear your cache, or how our “Refer a Friend” promo works, you’ll likely find the answer instantly.

This option is great for finding quick facts, understanding game rules, or checking deposit limits on your own time.

How to Make a Complaint

We always want your time with Mr Q to be fun and fair. However, if something isn’t right, you can raise a complaint by contacting our Player Experience Team via Live Chat or Email. We will do our best to resolve things quickly and informally. If needed, your case will be reviewed by our Player Complaints Executive.

Contact Details for Mr Q Casino Support:

  • Office Address: 11 Horton Cl, West Drayton UB7 8EW, United Kingdom
  • Phone Number: +44 870 536 001
  • E-mail: support@mrqcasino-uk.org
  • Live Chat: Accessible 7 days a week, 09:00 – 21:00
  • Licensing: Licensed and regulated by the Gambling Commission